Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at tricia@happyhidetallow.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at tricia@happyhidetallow.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
After we receive your return, we will refund the purchase price of the returned items to your original payment method. Your bank or card provider may take additional time to post the refund. If more than 15 business days have passed since we’ve approved your return, please contact us at tricia@happyhidetallow.com.